Shipping + Returns

SHIPPING

FREE shipping Australia-wide for all orders over $55. For orders under $55 shipping is a flat rate of $9.95 within Australia.

New Zealand - standard shipping AUD14.95

Unfortunately we do not provide shipping to neither the United States nor Canada.

For all other countries, please contact us directly and we can provide further shipping assistance.

 

RETURNS

For all full-priced items, you may return products to us for exchange or refund within 48 hours of receipt of the products, provided that the products are unopened and unused.

We do not accept returns for items on sale, gift vouchers or custom/special orders.

To return an item, please email hello@wyldejean.com.au with your order number and item/s you wish to return.

Once we have received the returned products, we will notify you via email of your entitlement. If you are eligible for a refund, this will be processed within 7 business days.

All merchandise that is correctly returned in accordance with the details contained within this page will be credited to the purchaser’s Paypal account or credit card.

Refunds and store credits will be issued at the discretion of Wylde | Jean.

The shipping costs incurred by the purchaser will not be refunded except when a product is faulty or delivered as a result of our error.